Language and Thought
Concepts, Problem Solving,
& Decision Making
Categories & Concepts
- Category: Collection of objects,
events, or ideas.
- Concept: The mental representation of the
category; the information in the mind that allows us to group
together the things in a category.
Functions of Concepts
- Classification
- Understanding & explanation
- Prediction
- Reasoning
- Communication
Defining Features Model
- Meaning of a concept is given
by features or properties.
- Features are necessary and sufficient.
- Works for mathematical and scientific concepts
but not for many other concepts: What are the defining features
of "chair?"
Prototype Model
- Meaning of a concept is given
by features or properties.
- Membership in a category is determined by
the number of shared features.
- "Good" members share many features
with other members and few features with nonmembers.
- Typical features form a prototype, or "ideal"
member of the category.
Example: Diagnostic and Statistical
Manual of Mental Disorders (DSM)
- A person can be classified as
depressed if he or she is extremely unhappy and has any 5 of
9 symptoms (i.e., features) present every day for 2 weeks.
- Hence, two people with the same diagnosis
of "depression" may share only 1 of 9 symptoms.
Exemplar Model
- Meaning is the set of examples
of the category, which are called "exemplars."
- Membership is determined by similarity.
Which model is correct?
- People have very good knowledge
about specific examples of categories; exemplars must be stored
in memory.
- But we also have the impression of having
abstract knowledge about certain concepts.
- Both models are probably true.
Problem Solving
Methods of Problem Solving
- Means-ends analysis
- Problem solving by analogy
Means-Ends Analysis
- Actions are taken to reduce
the gap between the current state and the goal.
- New actions may themselves become subgoals.
- Example: Tower of Hanoi
Problem Solving by Analogy
- The structure of a problem whose
solution is known is used to solve a problem whose solution is
unknown.
- Example: Duncker's radiation problem.
Gick and Holyoak's Experiment
- No analogy or hint 8%
- With analogy but no hint 20%
- With analogy and hint 92%
"Inert Knowledge"
- People often have the knowledge
they need to solve problems, but don't know that they have it
or don't know how to apply it.
- A major problem in education.
How can analogical problem solving
be improved?
- Increasing the similarity between
problems
- Experience
Problems in Problem Solving
- Inflexible representations (functional
fixedness)
- Hidden representations (the "monk problem")
- Set effects (Luchins's water-jug problem)
- Cultural blocks
Decision Making
- Framing
- Representativeness
- Availability
Representativeness Heuristic
- Outcomes or conclusions are
judged to be likely if they share features with the evidence
or premises.
- Examples:
- B B B B B B vs. B G G B G B
- The gambler's fallacy and "law of averages"
Availability Heuristic
- An outcome or conclusion is
judged to be likely if examples are easy to retrieve from memory.
- Example: Evaluations of graduate schools.
Summary
- Concepts are the building blocks
of human thought, and seem to consist of abstract and specific
knowledge.
- Problem solving is goal directed and involves
breaking the goal into subgoals.
- Problem solving and decision making rely
heavily on heuristics, and can be error prone.
- Heuristics, however, are quick and economical;
the benefits must outweigh the costs.